Refunds and Chargebacks Are Telling You Something About Your Med Spa's Financial Health

Most practice owners treat refunds and chargebacks as isolated headaches. A difficult patient here, a disputed credit card charge there. You handle it, you move on, you try not to think about it too much.

But if refunds and chargebacks are showing up consistently, they're not just a customer service problem. They're a financial structure problem. And they'll keep draining your margin until the underlying issue gets addressed.